Delivering multilingual support to customers or across support supply chains between operators still involves strategic choices. SpeakLike offers a semi-automated solution for short form communications.
Do you set up costly local contact centers in your geographical markets to handle the language? Or do you depend on the availability of language specialists in one centralized organization? And how about the general shift to online support, where there is a rapid increase in chat, email and other ‘short-form' communication methods for CS and supply chain management?
TAUS asked Lingotek's Robert Vandenberg, Lingotek's Vice President of Sales and Marketing about In-Q-Tel's announced investment in the Utah-based translation automation c...
